Who does what, and by when.Every follow-up on the right client.

Give every task a due date and an assignee, with or without a linked contact. The team talks it through in its comments, and your action plans run your usual steps for each client.

Overdue, today, upcoming. Your tasks sort themselves.

Tasks

3 open tasks

Today1

Call about the 2025 statementContact: Émilie Roy
Sept. 26Jake Morin

Upcoming2

Confirm the appointmentContact: Jonas Lefebvre
Sept. 27Jake Morin
Prepare the tax returnContact: Camille Nguyen
Sept. 30Sophie Lavoie

Completed4

Every task has its discussion. You comment, your colleague replies.

Call about the 2025 statement

Task details

Due date
26 Sep 2026
Assignee
Jake Morin
Contact
Émilie Roy

Comments

Sophie Lavoie14:02

Émilie prefers a call in the afternoon.

Jake Morin14:05

Noted, I’ll call her tomorrow at 2 p.m.

An action plan: your usual steps, applied to a client. Each one arrives in turn, with its own date.

New client onboardingContact: Émilie Roy
2 / 3Sept. 29
Send the welcome letter
Jake Morin
Request the opening documents
Jake Morin
Schedule the first meeting
Sept. 29Léa Tremblay

In Tasks

  • CalendarYour tasks’ due dates over a month, day by day.
  • Daily tasks digestA morning email with your overdue tasks and those due today or in the next six days, sent only when there is something to act on.
  • MentionsMention a colleague with @ in a comment; mentions and replies that concern them arrive in their notifications.
  • Internal notesEach client’s context (a call, a preference, a decision), dated, on their record.

Frequently asked questions

All questions
What is the difference between a note and a task?

A note keeps context: a call, a preference, a decision. A task is something to do, with an assignee and, if needed, a date and time.

Does a task have to be linked to a contact?

No. Link it to a contact to see it on their record, or keep it on its own in your space.

Do my clients see tasks or notes?

No. Tasks, notes and comments stay within the team. Your client only sees the page for their request.

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